Sr. Director, DevOps

With world attention on both the environment and the economy, Environmental Defense Fund (EDF) is where policymakers and business leaders turn for win-win solutions. By focusing on strong science, uncommon partnerships and market-based approaches, we tackle urgent threats with practical solutions. We are one of the world’s largest environmental organizations, with more than two million members and a staff of approximately 630 scientists, economists, policy experts, and other professionals around the world. We operate in 22 geographies with unique projects running across four programs. You will be part of a vibrant workplace that welcomes diverse perspectives, talents and contributions, where innovation and results are a way of life.

The Sr. Director, DevOps will be leading a team of technical resources and will be responsible building, implementing and directing automated (deployment, integration, methodologies), cloud and/or development/operations principles and maintain quality of implementations and solution recommendations. This includes ensuring that the necessary guidance, processes and resources are in place to drive successful business outcomes. This is a newly created position is designed to lead the Applications and Infrastructure teams to implement and shape the DevOps processes and practices and drive internal and external transformations with the effort of keeping our team “ahead of the curve”.

 

The successful candidate will have a passion for monitoring, automation and optimization of global IT application and infrastructure landscape. The candidate should have strong business analysis skills and aptitude for understanding and improving business processes using technology. This position will ensure that IT services are working seamlessly according to established service level agreements. He/she will be accountable for managing teams allocating and monitoring work assignments, training and coaching of staff. Strong interpersonal, written and communications skills is a must. This position will report to VP, Enterprise Software Solutions.

 

Key Competencies:

  • Communication - Oral presentation and written proficiency skills.

  • Project Management - Ability to lead multiple teams to work independently to meet commitments and balance competing priorities.

  • Analytical - Quantitative aptitude and analytical approach for project reporting; should have a detailed understanding of data analysis and manipulation to make decisions.

  • Influencing - Adept at in influencing others, some of whom may show initial resistance to drive meaningful change results and be a contributing member of the project team.

  • Problem Solving - Ability to lead multiple teams that identify key issues, gather data to investigate those issues, and develop actionable recommendations. Given a strong fact base, candidate should be able to articulate and maintain a point of view when challenged by key stakeholders.

  • Time Management - Ability to prioritize tasks and balance competing priorities to make commitments; ability to be flexible in adapting to changes in priorities, assignments, and other interruptions, which may impact pre-established timelines and courses of action for completing projects and assignments.

  • Change Management - Ability to closely partner with other members of the Finance and Accounting team, other business unit managers, and other stakeholders on project prioritization, change management and adoption strategies

 

Responsibilities:

  • Lead and direct multiple DevOps projects, generally with a clear focus on technology landscapes as it relates to cloud and automation efforts.

  • Evaluates the scope and complexity of IT projects and programs, and implements the necessary plans to achieve the outcomes.

  • Must be willing to wear many hats; from development to Solution Architecture to project planning to team and resource allocation in collaboration with PMO.

  • Makes recommendations to senior-level management on procedures aimed at improving and streamlining processes and establishing best practices.

  • Provides complex technical IT support for identifying project risks and mitigation strategies and communicates project level status, risks, and issues to stakeholders.

  • Manage Incidents and Problems - Triaging, logging, prioritizing, tracking, communicating and resolving, from beginning to end, the resolution of all incoming support requests. Lead problem analysis and root cause analysis on key issues.

  • Identify opportunities for automation and optimization and build it into the deployment cycle to improve quality, productivity and efficiency

  • Collaborate with corresponding cross functional teams for issues/requests requiring code changes or support with appropriate priority

  • Build and maintain a knowledge base for easy reference in future.

 

Qualifications

  • 12+ years of experience in software development, product development, infrastructure management, and/or advanced analytics 7+ years of leading IT teams (software and infrastructure).

  • Experience working with Global markets (Internationalization/Localization, LatAM/APAC/EMEA)

  • Experience delivering software or online solutions in global enterprise environments.

  • Experience leading and effectively managing a complex platform that is highly reliable and scalable

  • Ability to work independently in a fast-paced and rapidly changing environment

  • High degree of organization and ability to manage multiple, competing projects and priorities simultaneously

  • Ability to think strategically and execute methodically

  • Excellent communication (verbal and written) and collaboration skills that will enable you to earn trust at all levels

  • Proven experience of managing products, budgets and justifying resource needs to senior leaders and finance partners

  • Bachelors / Advanced degree in business or marketing or engineering

 

Preferred Qualifications:

  • Experience working in the IT organizations of non-profit industry a plus

  • Technical experience and product development experience a plus

  • Experience with service oriented architecture and Agile development methodologies

  • Experience using tools to capture user stories, test cases, sign-offs, etc.

  • Experience or use of PMP/Lean

Environmental Defense Fund is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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